A polite notice please can you ensure that the riders bike is set at the correct gears before putting your bike into gear check. It’s not our checkers responsibility to adjust the gears. You can find some further information about the restrictions and ways to lock off the gears in the links below.
Gear Guide from BC
Redbridge cycle centre run evening bike maintenance courses which cover this aspect. Please click on link for further information about the centre contact them for dates of courses.